Knowledge Base

Resources & Insights

Practical guides, borrower-growth insights, and implementation support that lenders can actually use.

Getting Started Guide

Launch your first Presta implementation with onboarding steps for USSD setup, borrower flows, and collections management.

  • Configure lending products, borrower screening, and repayment plans
  • Set up mobile channels for USSD and SMS experiences
  • Train teams on loan origination, approval, and servicing

Integration Docs

Technical guides for connecting Presta to payment, messaging, bank, and analytics systems.

  • M-Pesa payment and reconciliation integration
  • SMS notifications and borrower communications
  • Accounting and reporting system syncs

Blog

Practical articles on lending operations, product releases, and digital credit strategy.

  • Modern lending best practices for African markets
  • Product release notes and roadmap insights
  • Customer success guidance and operational tips

FAQ

Common questions about pricing, setup, support, and the Presta platform.

  • What pricing options are available?
  • How does implementation work?
  • What compliance support is included?

Training

Resources for onboarding staff, administrators, and support teams to use Presta effectively.

  • Team training modules for lending operations
  • Workshops for deployment and user adoption
  • Administrator and support handbooks

Whitepaper

A comprehensive look at digital lending infrastructure, portfolio performance, and risk management.

  • Market insights for modern lending
  • Product architecture and deployment patterns
  • Compliance and operational risk guidance

API Reference

Developer-focused endpoint documentation and examples for building custom Presta integrations.

  • Borrower onboarding APIs
  • Loan lifecycle and repayment APIs
  • Integration examples for external systems

Compliance Guides

Guidance for KYC, reporting, data protection, and regulatory readiness in credit operations.

  • Customer due diligence workflows
  • Regulatory reporting and audit readiness
  • Data protection and security controls

Implementation Checklist

A launch-ready checklist for configuration, testing, and go-live readiness.

  • Product setup and borrower journey validation
  • Integration and channel readiness checks
  • Operational and support readiness

Support Center

Contact points and support resources for implementation, go-live, and ongoing success.

  • Implementation support and onboarding assistance
  • Ongoing technical and product support
  • Customer success and account management resources

Ready to modernize your lending?

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